All Systems Operational

About This Site

Welcome to the Ortto status page.

This status page is for Ortto (https://ortto.com). If you are looking for Autopilot Journeys edition please visit https://status.autopilothq.com/.

For help, please visit: https://help.ortto.com.

Ortto application Operational
90 days ago
100.0 % uptime
Today
Ortto API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance - Australia Region Apr 6, 2025 23:00 - Apr 7, 2025 11:00 UTC

Update - Please note: This maintenance has been deferred by two weeks to the following start times.

- Australia/Sydney: 2025-04-06 10:00 / Sunday, 6th April 2025 at 10:00am
- USA/New York (EST): 2025-04-05 20:00 / Saturday, 5th April 2025 at 8:00pm
- USA/Los Angeles (PST): 2025-04-05 17:00 / Saturday, 5th April 2025 at 5:00pm
- UTC / GMT: 2025-04-06 00:00 / Sunday, 6th April 2025 at Midnight
- Europe/Brussels (CET): 2025-04-06 02:00 / Sunday, 6th April 2025 at 2:00am

Mar 20, 2025 - 06:57 UTC
Scheduled - Please note: This maintenance was originally schedule to start at 2025-03-23 10:00 (Sydney time), and has been deferred two weeks and will now begin at 2025-04-06 at 10:00 (Sydney time)

We will be performing routine maintenance on our Database clusters in the Australia region.

The maintenance window will start at the time indicated below, and continue for approximately 12 hours.

During the maintenance window, there will be a series of short outages between 30 seconds and 5 minutes each.

You may see errors in the application or API during this time.
For this reason we recommend avoiding any large updates or scheduled campaign sends during this time.

Maintenance window start time in a selection of time zones:

- Australia/Sydney: 2025-04-06 10:00 / Sunday, 6th April 2025 at 10:00am
- USA/New York (EST): 2025-04-05 20:00 / Saturday, 5th April 2025 at 8:00pm
- USA/Los Angeles (PST): 2025-04-05 17:00 / Saturday, 5th April 2025 at 5:00pm
- UTC / GMT: 2025-04-06 00:00 / Sunday, 6th April 2025 at Midnight
- Europe/Brussels (CET): 2025-04-06 02:00 / Sunday, 6th April 2025 at 2:00am

Feb 28, 2025 - 01:23 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025
Completed - The maintenance has been completed.
Please contact support for any queries.

Mar 30, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 23:00 UTC
Scheduled - We will be performing routine maintenance on our Database clusters in the Europe region.

The maintenance window will start at the time indicated below, and continue for approximately 12 hours.

During the maintenance window, there will be a series of short outages between 30 seconds and 5 minutes each.

You may see errors in the application or API during this time.
For this reason we recommend avoiding any large updates or scheduled campaign sends during this time.

Maintenance window start time in a selection of time zones:

- Australia/Sydney: 2025-03-30 10:00 / Sunday, 30th March 2025 at 10:00am
- USA/New York (EST): 2025-03-29 19:00 / Saturday, 29th March 2025 at 7:00pm
- USA/Los Angeles (PST): 2025-03-29 16:00 / Saturday, 29th March 2025 at 4:00pm
- UTC / GMT: 2025-03-29 23:00 / Saturday, 29th March 2025 at 11:00pm
- Europe/Brussels (CET): 2025-03-30 00:00 / Sunday, 30th March 2025 at Midnight

Feb 28, 01:24 UTC
Mar 29, 2025
Mar 28, 2025

No incidents reported.

Mar 27, 2025
Resolved - This incident has been resolved.
Mar 27, 23:48 UTC
Investigating - We are currently investigating an issue affecting performance on some accounts. We will provide further updates as we gather more information.
Mar 27, 20:13 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.