All Systems Operational

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Welcome to the Ortto status page.

For help, please visit: https://help.ortto.com.

Uptime over the past 90 days. View historical uptime.
Ortto application Operational
90 days ago
99.99 % uptime
Today
Ortto API Operational
90 days ago
100.0 % uptime
Today
Autopilot Journeys Operational
90 days ago
98.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Service Disruption
Resolved - The issue has been resolved and all services are operating normally. If you are still experiencing any issues, please contact our support team.
Apr 10, 02:03 UTC
Monitoring - We believe the issue has been resolved and all services are operating normally. We are continuing to monitor the platform closely. If you are still experiencing any issues, please contact our support team.
Apr 10, 01:10 UTC
Identified - We have potentially identified the cause of the issue and are implementing a fix. The application is currently operational. We will provide a further update shortly.
Apr 10, 00:52 UTC
Update - We have applied a workaround which has reduced the impact for affected customers. We are continuing to monitor the platform and will work towards a permanent fix. We will provide further updates tomorrow as our investigation continues.
Apr 9, 08:05 UTC
Update - We continue to investigate errors being experienced by some customers. We have engaged our cloud provider for additional support.
Apr 9, 06:07 UTC
Investigating - Some customers are experiencing errors such as "Failed to call API" and "System error" when using the platform. Our team is actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
Apr 9, 05:23 UTC
Apr 9, 2026
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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